Workforce intelligence is a term that is heard more and more often as businesses strive to
improve their efficiency and optimize their operations. But what does it mean? Simply put,
workforce intelligence refers to the collection and analysis of data about employees to make
better decisions about how to manage them. Below, we will discuss seven ways to manage the
workforce and improve your business’ efficiency.
1. Keep Detailed Employee Files
The first step to managing the workforce is to keep detailed employee files. These files should
include everything from job descriptions and performance reviews to attendance and training
records. This will give you a complete picture of each employee and their work history, making it
easier to identify patterns and trends.
There are several different ways to keep track of employee files, but one of the most popular is to
use the Human Resources Management System (HRMS). This type of system can automate many
of the tasks associated with workforce intelligence, including tracking employee data and
2. Use Data Analytics
Data analytics is a powerful tool that can be used to improve the workforce. By analyzing data
about your employees, you can identify patterns and trends that can help you make better
decisions about how to manage. You can also use data analytics to create predictive models to
help forecast future workforce needs. This can be extremely helpful when planning for new
projects or expansions.
Many different data analytics software programs are available, so choose the right one for your
business. Make sure to consider your workforce needs when selecting a data analytics program.
3. Conduct Regular Surveys
Another way to improve workforce intelligence is to conduct regular surveys. Surveys can be
used to collect data about employee satisfaction, engagement, and morale. This data can be
extremely valuable when making decisions about how to improve your workforce.
Make sure to design your surveys carefully and use a reliable survey tool to administer them. You
should also make sure to give employees enough time to complete the surveys.
Finally, don’t forget to analyze the data you collect from your surveys. This data can be used to
identify trends and make improvements to your workforce.
4. Implement a Workforce Management System
A workforce management system can be a valuable tool for managing a workforce. This system
can help you track employee data, schedule work, and monitor compliance with workforce
Workforce management systems are available in both on-premises and cloud-based versions. Be
sure to choose a system that is right for your business and workforce.
You will need to integrate your workforce management system with other workforce intelligence
tools, such as data analytics and survey software, to get the most out of your workforce
5. Train Your Managers
Another way to improve the workforce is to train your managers. Your managers play a critical
role in ensuring that your workforce is effective and productive. They should be trained to use
workforce tools and how to make decisions based on data.
In addition, managers should be given regular feedback. This feedback should be based on data
collected from workforce tools. By providing managers with this feedback, you can help them
improve their decision-making skills and make your workforce more efficient.
6. Invest in Employee Development
Investing in employee development is another way of improving workforce intelligence. By
providing employees with training and development opportunities, you can help them improve
their skills and knowledge. This, in turn, can make your workforce more effective and productive.
Investing in employee development can also help you retain employees. When employees feel
like they are being invested in, they are more likely to stay with your company. This can save you
money in the long run by reducing turnover.
7. Communicate With Your Employees
Finally, don’t forget to communicate with your employees. Your employees are a valuable source
of information about your workforce. By communicating with them, you can get feedback about
your workforce intelligence tools and how they are being used. You can also get ideas about how
to improve your workforce.
Make sure to create a communication plan that includes both formal and informal communication
channels. Formal channels, such as email and meetings, can be used to communicate important
information. Informal channels, such as social media and water cooler conversations, can be used
to gather feedback and ideas.
Invest in Workforce Intelligence
Workforce surveillance is a valuable tool that can help you improve your workforce. By investing
in workforce surveillance, you can make your workforce more effective and productive. You can
also save money by reducing turnover and focusing on employee development.
If you want to improve your workforce, start by investing in workforce intelligence. Use the
above tips to get started. And don’t forget to communicate with your employees. They can
provide valuable feedback about your workforce intelligence tools and their use.